Terms of service

SadieCoffee Terms of Service

Welcome to SadieCoffee! These Terms of Service govern your use of our website, products, and services. By purchasing from or interacting with SadieCoffee, you agree to the terms outlined below.

1. Overview

SadieCoffee (Pty) Ltd is a South African-based coffee company offering roasted coffee, beverages, food, merchandise, and related products online and in-store. By using our website or placing an order, you agree to these terms.

2. Products & Availability

We take care to display accurate product information, pricing, and availability. However, products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time.

3. Orders & Payments

All orders must be paid in full at the time of purchase. We accept secure online payments through \[Yoco/PayFast/etc.]. SadieCoffee reserves the right to refuse or cancel any order at our discretion (e.g. suspected fraud or pricing errors).

4. Shipping & Delivery

We ship nationwide within South Africa. Shipping timeframes are estimates only and delays may occur. SadieCoffee is not liable for delays once the parcel has left our premises, but we’ll always do our best to help resolve any issues.

5. Returns & Refunds

Please refer to our \[Return & Refund Policy] for full details. We generally do not accept returns on opened coffee due to its perishable nature.

6. Intellectual Property

All content on our website — including logos, photography, product descriptions, and branding — belongs to SadieCoffee and may not be used or reproduced without permission.

7. Privacy

We respect your privacy and are committed to protecting your personal information. Please refer to our \[Privacy Policy] for how we collect, use, and protect your data.

8. Café Etiquette

We aim to provide a warm and welcoming café experience. We reserve the right to refuse service to anyone who behaves inappropriately toward staff or other customers.

9. Changes to Terms

SadieCoffee may update these Terms of Service from time to time. Continued use of our site or services after changes means you accept the revised terms.

10. Contact Us

If you have any questions about these terms, please contact us at:

SadieCoffee (Pty) Ltd
135A Main Rd, Vrykyk, Paarl
VAT Number: 4350314144
Email: info@sadiecoffee.co.za